Insurance Assistance

Insurance policies are only as good as the support behind them. When a crisis occurs, the last thing you want is paperwork. Swiss Care Group acts as your dedicated intermediary. We handle the bureaucracy, manage the claims process, and communicate directly with providers to ensure your rights are protected and your resolutions are swift.

Advocacy

Resolution

Simplicity

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A close-up of a hand holding a small pine cone with a blurred natural background.
A close-up of a hand holding a small pine cone with a blurred natural background.
Empowering responsible growth through transparent sustainability assurance
Empowering responsible growth through transparent sustainability assurance
Empowering responsible growth through transparent sustainability assurance

What we do

Cutting through the red tape

Cutting through the red tape

Cutting through the red tape

Navigating international insurance protocols can be overwhelming, especially during a medical emergency or asset loss. We remove that burden. We do not just process paper; we advocate for your best interests. Whether it is securing approval for a medical evacuation or finalizing a complex travel claim, we speak the language of insurers so you don't have to.

Services Offered

Seamless support from incident to payout

Seamless support from incident to payout

Seamless support from incident to payout

We bridge the gap between your policy and your problem, ensuring you receive the coverage you are entitled to.

1

Claims Management

End-to-end handling of the claims process, from initial filing and documentation to final settlement.

1

Claims Management

End-to-end handling of the claims process, from initial filing and documentation to final settlement.

1

Claims Management

End-to-end handling of the claims process, from initial filing and documentation to final settlement.

2

Medical Repatriation

Coordinating with insurers to secure immediate approval and funding for air ambulance or medical transfer.

2

Medical Repatriation

Coordinating with insurers to secure immediate approval and funding for air ambulance or medical transfer.

2

Medical Repatriation

Coordinating with insurers to secure immediate approval and funding for air ambulance or medical transfer.

3

Policy Auditing

Reviewing your current coverage to identify gaps, exclusions, or redundancies before a crisis hits.

3

Policy Auditing

Reviewing your current coverage to identify gaps, exclusions, or redundancies before a crisis hits.

3

Policy Auditing

Reviewing your current coverage to identify gaps, exclusions, or redundancies before a crisis hits.

4

Dispute Resolution

Acting as your representative to challenge denied claims or undervalued settlements with providers.

4

Dispute Resolution

Acting as your representative to challenge denied claims or undervalued settlements with providers.

4

Dispute Resolution

Acting as your representative to challenge denied claims or undervalued settlements with providers.

5

Direct Billing Setup

Arranging direct payment guarantees between hospitals and insurers so you don't have to pay out-of-pocket.

5

Direct Billing Setup

Arranging direct payment guarantees between hospitals and insurers so you don't have to pay out-of-pocket.

5

Direct Billing Setup

Arranging direct payment guarantees between hospitals and insurers so you don't have to pay out-of-pocket.

6

Travel Contingency Support

Assisting with reimbursement for trip cancellations, lost luggage, and flight disruptions.

6

Travel Contingency Support

Assisting with reimbursement for trip cancellations, lost luggage, and flight disruptions.

6

Travel Contingency Support

Assisting with reimbursement for trip cancellations, lost luggage, and flight disruptions.

How we work

Your shield against bureaucracy

Your shield against bureaucracy

Your shield against bureaucracy

A close-up of a hand holding a small pine cone with a blurred natural background.
A close-up of a hand holding a small pine cone with a blurred natural background.
A close-up of a hand holding a small pine cone with a blurred natural background.

We turn a complex administrative maze into a straight line. Our process is designed to minimize your involvement and maximize your result.

Incident Intake

You notify us of the event. We immediately assess the situation and identify the relevant policy coverage.

Incident Intake

You notify us of the event. We immediately assess the situation and identify the relevant policy coverage.

Incident Intake

You notify us of the event. We immediately assess the situation and identify the relevant policy coverage.

Documentation & Filing

We gather the necessary medical reports, police records, or receipts and submit the claim on your behalf.

Documentation & Filing

We gather the necessary medical reports, police records, or receipts and submit the claim on your behalf.

Documentation & Filing

We gather the necessary medical reports, police records, or receipts and submit the claim on your behalf.

Liaison & Negotiation

We manage all communication with the insurance company, answering their queries and pushing for approval.

Liaison & Negotiation

We manage all communication with the insurance company, answering their queries and pushing for approval.

Liaison & Negotiation

We manage all communication with the insurance company, answering their queries and pushing for approval.

Resolution & Settlement

We ensure the final payment is processed correctly and explain the settlement details to you clearly.

Resolution & Settlement

We ensure the final payment is processed correctly and explain the settlement details to you clearly.

Resolution & Settlement

We ensure the final payment is processed correctly and explain the settlement details to you clearly.

A transparent approach to achieving verified sustainability
A transparent approach to achieving verified sustainability
A transparent approach to achieving verified sustainability

Get in Touch

Let’s build clarity, confidence, and growth together

Let’s build clarity, confidence, and growth together

Let’s build clarity, confidence, and growth together

Whether you’re looking to refine your financial strategy, explore partnership opportunities, or discuss tailored consulting solutions — our team is here to help.

A man wearing glasses and a blazer working at a desk, writing in a notebook beside a computer monitor in a modern office.
A man wearing glasses and a blazer working at a desk, writing in a notebook beside a computer monitor in a modern office.
A man wearing glasses and a blazer working at a desk, writing in a notebook beside a computer monitor in a modern office.

Other Services

Other Services

Other Services

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Travel Services

Bespoke logistics, private aviation, and exclusive access orchestrated for the discerning global traveller.

A workspace with tax forms, a calculator, a pen, an envelope, sticky notes, and a cup of coffee on a dark desk.
Travel Services

Bespoke logistics, private aviation, and exclusive access orchestrated for the discerning global traveller.

A workspace with tax forms, a calculator, a pen, an envelope, sticky notes, and a cup of coffee on a dark desk.
Travel Services

Bespoke logistics, private aviation, and exclusive access orchestrated for the discerning global traveller.

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Marine Rescue Services

Dedicated to the rescue of marine life, habitat preservation, and the ethical observation of rare ocean species.

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Marine Rescue Services

Dedicated to the rescue of marine life, habitat preservation, and the ethical observation of rare ocean species.

Two colleagues smiling and giving a high-five at a desk in a modern office with a laptop, coffee mug, and plants.
Marine Rescue Services

Dedicated to the rescue of marine life, habitat preservation, and the ethical observation of rare ocean species.

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Medical Resort Management

World-class clinical care integrated seamlessly with the comfort, privacy, and amenities of a luxury retreat.

A group of colleagues sitting around a conference table with laptops, listening to a woman leading the meeting in a modern office setting.
Medical Resort Management

World-class clinical care integrated seamlessly with the comfort, privacy, and amenities of a luxury retreat.

A group of colleagues sitting around a conference table with laptops, listening to a woman leading the meeting in a modern office setting.
Medical Resort Management

World-class clinical care integrated seamlessly with the comfort, privacy, and amenities of a luxury retreat.

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Hotels Management Services

Strategic operational management and consultancy designed to elevate guest experiences and maximize asset value.

Two businessmen shaking hands across a desk with documents and a pen, symbolizing a successful business agreement.
Hotels Management Services

Strategic operational management and consultancy designed to elevate guest experiences and maximize asset value.

Two businessmen shaking hands across a desk with documents and a pen, symbolizing a successful business agreement.
Hotels Management Services

Strategic operational management and consultancy designed to elevate guest experiences and maximize asset value.